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Scribe is specifically optimized for the complexities of your messy, real-world audio and the nuances of spoken language. Trained on more than 100,000 hours of professionally curated audio and corresponding transcripts.
Listen to the sample audio clips below and see the difference between the transcriptions offered by Kensho Scribe vs the competition.Get Started
Scribe is a valuable tool for any kind of organization or business that deals with high volumes of audio, from the corporate world to academia, from science and medicine to finance and law. Scribe makes your audio accessible and searchable in a snap.
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What makes Kensho Scribe better?
While there are many generic, consumer-focused machine transcription services available on the market, Kensho Scribe is unique because it’s purpose-built for business and finance. With a focus on enterprise-scale audio, Kensho Scribe doubles down on accuracy, speed and security using cutting-edge machine learning techniques.
Kensho Scribe is optimized to handle the complexities of messy, real-world audio with particular emphasis on numbers, currencies, company names, stock tickers, industry-specific jargon, product names (such as pharmaceutical drugs and tech products), and more. Kensho Scribe can also handle multiple speakers (speaker diarization), heavily accented speech and the nuances of spoken language, including mumbling, stuttering, filler words, hesitation and even self-correction.Check out the Kensho Blog post, Speech Recognition for Finance, to learn how Scribe came to be
The Kensho Scribe Story
S&P Global is a leading provider of financial data, including credit ratings and analytics for global capital and commodity markets. The company catalogs tens of thousands of corporate events and their corresponding metadata every day, including buybacks, guidance, defaults, board meetings and more than 150 other event types. In total, about 40,000 of these events are derived from audio files each year, essentially anything you could dial into or listen to – earnings calls, management presentations, acquisition calls and more.
S&P Global employs hundreds of rigorously trained analysts who have created over 100,000 hours of transcripts of these events over the past decade. The transcripts are 99 percent accurate given our strict service level agreements. Our clients use these transcripts to quickly find the information they need to confidently make decisions. It’s much more efficient to simply search a transcript of an earnings call than it is to listen to the whole event.
…transcripts are 99 percent accurate given our strict service level agreements. Our clients use these transcripts to quickly find the information they need
The organization wanted to streamline the process to free analysts’ time for more value-added activities, but none of the existing commercial speech recognition solutions were up to the task. Too many of the audio clips included poor quality, financial or business jargon, accented speech or other challenges that resulted in errors in the transcriptions. This is how the idea for Kensho Scribe was born.
With a motto of “Try crazy things and make them real,” the Kensho Applied R&D team embarked on the process of building a better machine-based transcription service.
The team used the trove of audio and corresponding near-perfect transcripts as a training corpus. More than 100,000 hours of high-quality, domain-specific, labeled data. A dream come true for any machine learning research scientist.
Kensho Scribe saves 1.25 hours per call relative to the legacy process, with more than 50,000 person hours saved to date. The unlocked bandwidth has enabled us to increase transcription coverage by more than 1,500 companies…
One year later, Kensho Scribe was being used to transcribe 99 percent of the earnings calls, management presentations and acquisition call transcripts that S&P Global creates each year. Kensho Scribe saves 1.25 hours per call relative to the legacy process, with more than 50,000 person hours saved to date. The unlocked bandwidth has enabled us to increase transcription coverage by more than 1,500 companies and expand to other high-impact uses like transcribing voicemails, powering compliance efforts, creating meeting minutes and processing interviews.
In 2020, we opened the next chapter in the story by beginning to make Kensho Scribe available to our clients. As we expand to new use cases for the product, we will continue to push the envelope of transcription quality, evolving the machine learning algorithms that make Kensho Scribe so powerful and accurate.