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Kensho Scribe

Kensho Scribe

Our speech-to-text technology is easy and accurate.

Transcriptions are only valuable when they’re right.

That’s why we optimized our transcription technology to handle the complexities of messy, real-world audio for:

Names & Numbers

  • Specific Numbers
  • Currencies
  • Stock Tickers
  • Product Names (e.g., pharmaceutical drugs and tech products)
  • Company Names

Specific Speech

  • Heavily Accented Speech
  • Multiple Speakers (speaker diarization)
  • Nuances of Spoken Language (including mumbling, stuttering, filler words, hesitation and self-correction)
  • Industry-Specific Jargon

Our Scribe Products

Scribe HITL

Kensho Scribe’s human-in-the-loop (HITL) solution with professional review is a best-in-class professional transcription service tailored to business and finance.

  • Process extensive audio volume, with professional review, in record time.
  • Leverage our team of in-house transcriptionists and editors, each with extensive training and specialized in industry- and country-specific vocabulary.
  • Be assured of the safety of your information – our employees are required to attend security training and have signed a confidentiality agreement.
  • Transcribe with a trusted team. We have 10+ years of experience working on highly sensitive documents with consistent best-in-class quality.

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Scribe AI

Kensho Scribe AI is a top-tier automated transcription tool for all audio, with specialization in business and finance.

  • Transcribe audio files into human- and machine-readable text with sophisticated deep learning models.
  • Handle the complexities of business audio, including industry jargon, accents, numbers, currencies and product names, as well as the nuances of spoken language, including mumbling, stuttering and self correction.
  • Leverage S&P Global’s history of high-quality transcripts, including more than 100,000 hours of domain-specific audio and associated text.

See for Yourself

Listen to the sample audio clips below.

See the difference between the transcriptions offered by Kensho Scribe vs the competition.

Scribe is specifically optimized for the complexities of your messy real-world audio and the nuances of spoken language. It was trained on more than 100,000 hours of professionally-curated audio and corresponding transcripts.

Get Started

...of high-quality audio transcribed and counting!

Applications

Scribe makes your audio accessible and searchable in a snap.

Scribe is a valuable tool for any kind of organization or business that deals with high volumes of audio, from the corporate world to academia, from science and medicine to finance and law.

Call Center icon
Call Center
Voicemails icon
Voicemails
Depositions icon
Depositions
Interviews icon
Interviews
Closed Captioning icon
Closed Captioning
Compliance icon
Compliance
Podcasts icon
Podcasts
Earnings Calls icon
Earnings Calls

Ready to get started?

We have flexible options to suit all needs, including pay-as-you-go plans and discounts for large volumes.

Included

Scribe HITL

Most Accurate
Scribe AI
Human Review

Includes human review

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Lightning Bolt

Accuracy

99+%95%
Audio Wave

Trained on 100K hours of high-quality business audio

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Enterprise pricing available

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Free Trial Icon

Free Trial

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API Icon

Access via API

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Computer Icon

Access with UI

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Real-time transcription

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Still not sure?

Or if you have questions, reach out to us. We’re happy to help!

Contact Us

What people are saying

Quote:

Scribe is a phenomenal tool - being able to produce reliable transcripts on insanely tight deadlines in order to meet regulatory obligations was a life saver. Scribe enabled a much fuller communication strategy on matters with regulator implications because we knew we could produce the transcripts we needed for filings.

Alma Rosa Montanez, Chief Corporate Counsel & Assistant Corporate Secretary, S&P Global

What people are saying

Quote:

Manually done, transcribing audio is a labor-intensive process to produce a high-quality transcript. With Scribe on board, we were able to re-deploy existing talent for more value-add work, and make the business scalable and more sustainable.

Abhishek Tomar, Chief Data Officer of MI, S&P Global

What people are saying

Quote:

Scribe is a phenomenal tool - being able to produce reliable transcripts on insanely tight deadlines in order to meet regulatory obligations was a life saver. Scribe enabled a much fuller communication strategy on matters with regulator implications because we knew we could produce the transcripts we needed for filings.

Alma Rosa Montanez, Chief Corporate Counsel & Assistant Corporate Secretary, S&P Global

What people are saying

Quote:

Manually done, transcribing audio is a labor-intensive process to produce a high-quality transcript. With Scribe on board, we were able to re-deploy existing talent for more value-add work, and make the business scalable and more sustainable.

Abhishek Tomar, Chief Data Officer of MI, S&P Global

What people are saying

Quote:

Scribe is a phenomenal tool - being able to produce reliable transcripts on insanely tight deadlines in order to meet regulatory obligations was a life saver. Scribe enabled a much fuller communication strategy on matters with regulator implications because we knew we could produce the transcripts we needed for filings.

Alma Rosa Montanez, Chief Corporate Counsel & Assistant Corporate Secretary, S&P Global

What people are saying

Quote:

Manually done, transcribing audio is a labor-intensive process to produce a high-quality transcript. With Scribe on board, we were able to re-deploy existing talent for more value-add work, and make the business scalable and more sustainable.

Abhishek Tomar, Chief Data Officer of MI, S&P Global

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For Developers

API Guides & Tutorials

See our developer documentation for information on how to transcribe your files, stream audio, and more with the Scribe APIs

Scribe Developer Docs

About Scribe

The Kensho Scribe Story

S&P Global is a leading provider of financial data, including credit ratings and analytics for global capital and commodity markets.

The company catalogs tens of thousands of corporate events and their corresponding metadata every day, including buybacks, guidance, defaults, board meetings and more than 150 other event types. In total, about 40,000 of these events are derived from audio files each year, essentially anything you could dial into or listen to – earnings calls, management presentations, acquisition calls and more.

S&P Global employs hundreds of rigorously trained analysts who have created over 100,000 hours of transcripts of these events over the past decade. The transcripts are 99 percent accurate given their strict service level agreements. Their clients use these transcripts to quickly find the information they need to confidently make decisions. It’s much more efficient to simply search a transcript of an earnings call than it is to listen to the whole event.

Quote:

…transcripts are 99 percent accurate given our strict service level agreements. Our clients use these transcripts to quickly find the information they need

The organization wanted to streamline the process to free analysts’ time for more value-added activities, but none of the existing commercial speech recognition solutions were up to the task. Too many of the audio clips included poor quality, financial or business jargon, accented speech or other challenges that resulted in errors in the transcriptions. This is how the idea for Kensho Scribe was born.

With a motto of “Try crazy things and make them real,” the Kensho Applied R&D team embarked on the process of building a better machine-based transcription service.

The team used the trove of audio and corresponding near-perfect transcripts as a training corpus. More than 100,000 hours of high-quality, domain-specific, labeled data. A dream come true for any machine learning research scientist.

Quote:

Kensho Scribe saves 1.25 hours per call relative to the legacy process, with more than 50,000 person hours saved to date. The unlocked bandwidth has enabled us to increase transcription coverage by more than 1,500 companies…

One year later, Kensho Scribe was being used to transcribe 99 percent of the earnings calls, management presentations and acquisition call transcripts that S&P Global creates each year. Kensho Scribe saves 1.25 hours per call relative to the legacy process, with more than 50,000 person hours saved to date. The unlocked bandwidth has enabled S&P Global to increase transcription coverage by more than 1,500 companies and expand to other high-impact uses like transcribing voicemails, powering compliance efforts, creating meeting minutes and processing interviews.

In 2020, we opened the next chapter in the story by beginning to make Kensho Scribe available to the rest of the world. As we expand to new use cases for the product, we will continue to push the envelope of transcription quality, evolving the machine learning algorithms that make Kensho Scribe so powerful and accurate.

What is Word Error Rate (WER)?

Check out our free WER calculator to see how accurate your speech recognition is.

WER Calculator